Refund policy

60 days. You keep the brush.

If your Bristlewell brush is not right for you, email dane.pfeiffer@outlook.com within 60 days of delivery with your order number. We will refund you in full. You do not need to return the brush, and there is no return-shipping or restocking fee.

Refunds go to the original payment method. Your bank or payment provider determines when a processed refund appears.

If your order arrives damaged or is not working, contact dane.pfeiffer@outlook.com with your order number and a description of the issue so we can arrange a replacement or refund.