Shipping
United States
Standard shipping is $8, and free on orders over $70. Express is $15. We don't currently ship outside the US.
[[ DANE — these are the rates actually set in Settings → Shipping and delivery right now. Until today this page said "free standard shipping on every order," which was not true: a $39.99 brush gets charged $8 at checkout. I corrected the copy rather than change your rates, because I don't know your landed cost and you told me not to guess at your economics. If you want free shipping back as the offer, remove the $70 minimum from the free Standard rate in Settings → Shipping and delivery, then tell me — I'll put the free-shipping copy back on this page, the product page, and the homepage. ]]
When your order goes out
Orders are processed on business days. You'll get a tracking link by email as soon as yours ships.
[[ DANE — add your real processing time and delivery estimate here, measured against your actual fulfillment route (supplier cut-off, carrier, transit), not guessed. I removed the previous "ships within 1 business day" and "typically 3-6 business days" lines because neither was verified and both are the kind of promise that turns into chargebacks. Note also that the FTC's Mail Order Rule requires you to ship within the time you advertise — or within 30 days if you advertise none — and to notify the buyer and offer a cancellation if you can't. Worth reading before you write a number here. Not legal advice. ]]
If something goes wrong
If your tracking stops moving or the package doesn't turn up, email us. We'll send a replacement or refund you — whichever you'd rather have.
[[ DANE — support email ]]