Contact
Talk to a person
Bristlewell is small. There's no ticket queue and no chatbot — you email us and someone reads it.
[[ DANE — support email ]]
The questions we get most are answered on the FAQ. Shipping and returns have their own pages.
Where we are
[[ DANE — add your business address. You need one on file for Shopify Payments regardless, and a store with no address listed anywhere is a documented trust problem for first-time buyers who are deciding whether you're a real company. ]]